Terms & Conditions

These terms and conditions explain the rules that apply when you access or use Rooster Bet Casino. Please read them carefully before creating an account, depositing funds or participating in any game or promotion. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular products, games or offers.

Rooster Bet Casino holds a licence from the Comoros AOFA (ALSI-202508056-FI2) and an e-gaming licence from the Tobique Gaming Commission in New Brunswick (No. 0000002), and operates under Costa Rican company registration 3-102-893958.

1. General terms

These terms form a legal agreement between you and the operator of Rooster Bet Casino. They apply to the website, related pages, account services, games, promotions and other services made available through the platform. Additional terms may apply to particular games, payment methods, competitions or promotional campaigns. Where additional terms apply, they will be made available before you use the relevant service. If there is any inconsistency, the specific terms for that service may apply to the extent of the inconsistency.

You should ensure that you can understand these terms and any information presented on the website. If you do not understand any part of them, you should obtain independent advice before using the service. You must not use the website if you do not agree to these terms. We may update the terms from time to time. Changes may be published on this page or communicated through the website, and your continued use of the service after a change may indicate acceptance of the updated terms.

Eligibility and lawful use

You must be legally permitted to participate in online gambling in the place where you are located. You must meet the applicable minimum age requirement and satisfy any other eligibility requirements that apply to the service. You are responsible for checking the laws that apply to you before accessing the website. Rooster Bet Casino may restrict or refuse access where participation is not permitted, where verification cannot be completed, or where there are other legal, security or compliance concerns.

You must use the website only for lawful purposes.
You must not use the service on behalf of another person or allow another person to use your account.
You must provide accurate, current and complete information when requested.
You must not attempt to bypass location, age, identity or security controls.
You must not use the website to facilitate fraud, money laundering or any other unlawful activity.

2. Accounts, identity and security

An account may be required to access some or all of the services. You may be permitted to hold only one personal account unless the operator expressly agrees otherwise. Account registration information must belong to you and must remain accurate. If your personal details change, you should update them promptly or notify the operator through the available support channel.

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where an issue is caused by the operator's failure to take reasonable care. Do not share your password, payment details or verification information with another person. You should notify the operator promptly if you suspect that your account has been accessed without permission. The operator may suspend access while investigating suspected unauthorised use or other security risks.

Verification checks

The operator may conduct age, identity, address, payment, source-of-funds or other compliance checks. You may be asked to provide documents or information within a reasonable period. Information supplied for verification must be genuine, legible and current. Until checks are completed, access to some services, deposits, withdrawals or account activity may be limited. If requested information is not provided, cannot be verified or indicates that the account does not meet the applicable requirements, the account may be restricted or closed.

You must not create an account using false details, another person's identity or a payment method that does not belong to you. Where an account is closed or suspended for suspected breach, the operator may review related accounts and transactions. Any action taken will be subject to applicable law and relevant compliance obligations.

Suspension and closure

You may request account closure at any time. The operator may also suspend, restrict or close an account where it is reasonably necessary for security, responsible gambling, legal, regulatory or operational reasons, or where these terms may have been breached. If an account is closed, any remaining balance will be dealt with in accordance with applicable law, after taking account of verification requirements, valid transactions, applicable restrictions and any amounts properly owed.

3. Deposits, withdrawals and gameplay

Only payment methods displayed as available on the website may be used. You must use a payment method that is authorised for your use and registered in your name unless an alternative arrangement has been expressly approved. Deposits must be made for the purpose of using the services and must not be used to test, disguise or transfer funds unlawfully. The operator may decline, reverse or review a transaction where this is necessary for security, compliance or technical reasons.

Before requesting a withdrawal, you may need to complete identity and payment verification and satisfy any applicable playthrough, transaction or account requirements that are clearly shown for the relevant service. Withdrawals are processed using available methods and may be subject to reasonable checks. Processing times can vary depending on the payment provider, verification status, weekends, public holidays and other operational factors. You should review the information shown at the time of the transaction.

You are responsible for checking the details of each deposit, withdrawal and game entry before confirming it. Once a transaction or game entry has been confirmed, it may not be cancelled except where required by law, technical error, an applicable game rule or an agreed cancellation process. If a transaction appears incorrect, duplicated or unauthorised, notify the operator as soon as possible so it can be reviewed.

Games and technical issues

Games are provided subject to their displayed rules, paytables, entry conditions and availability. You should read those details before playing. Where a technical fault, system error, communication failure or other material issue affects a game or transaction, the operator may suspend the affected service and take reasonable steps to correct the issue. Bets or game outcomes affected by an error may be reviewed, cancelled or adjusted in accordance with the applicable rules and law.

You must not use software, devices, scripts or techniques designed to manipulate gameplay, interfere with the website, gain an unfair advantage or disrupt another user's experience. Suspicious activity may be investigated and access may be restricted while the investigation takes place.

4. Promotions, responsible gambling and website rules

Promotions and bonuses

Promotions, bonuses and special offers are available only where displayed and may be subject to separate promotional terms. Those terms may include eligibility requirements, participation instructions, expiry conditions, game restrictions, wagering requirements, maximum values or withdrawal conditions. You should read the relevant offer terms before accepting or using an offer. Unless expressly stated otherwise, promotions are intended for one person, one account and one household.

The operator may correct an obvious error, withdraw an offer, refuse participation or remove promotional benefits where there has been misuse, suspected fraud, multiple-account activity, a technical error or a breach of the relevant terms. Promotional terms do not remove or limit any rights you have under applicable Australian consumer law.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set personal limits for time and spending, take regular breaks and avoid gambling when distressed, tired or under the influence of alcohol or other substances. Never chase losses or borrow money to gamble.

Tools and support options may be available to help you manage your gambling. These can include deposit or loss limits, session reminders, time-outs and account self-exclusion. You can request assistance through the support options shown on the website. If gambling is causing concern for you or someone close to you, consider seeking help from an appropriate Australian gambling support service or a qualified professional.

Website content and intellectual property

The website, its design, text, graphics, software, trademarks and other content are protected by intellectual property laws. You may use the website only for personal, non-commercial purposes and in accordance with these terms. You must not copy, modify, reproduce, distribute, publish, reverse engineer or commercially exploit website content without permission, except where permitted by law.

The website may contain links to third-party services or information. These links are provided for convenience and do not necessarily indicate approval or responsibility for the third party. You should review the third party's own terms and privacy information before using its services.

Liability and contact

The website is provided subject to availability, and uninterrupted or error-free access cannot always be guaranteed. To the extent permitted by law, the operator is not responsible for loss caused by events outside its reasonable control, interruptions to communications or payment services, device problems, unauthorised access caused by your failure to protect account details, or your breach of these terms. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded under Australian law.

Questions, complaints or requests about these terms should be made through the support or contact options displayed on the Rooster Bet Casino website. When contacting support, provide enough information for the matter to be identified, but do not send passwords or unnecessary sensitive information. These terms should be read together with the website's privacy information and responsible gambling information. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.